Note: please make sure to click “Register” then click on “View Cart” at the top right of your screen, then click “Checkout” in order to make sure your registration is complete. If you do not receive an automated email confirmation and receipt then you did not register correctly, contact the CLE service center for assistance

Dealing with Difficult People—OSB CLE Webcast

Thursday, December 2, 2021 to Thursday, December 2, 2021
Total Price:

Noon–1 p.m., Thursday, December 2, 2021
1 Practical Skills credit (ID 84277)

Oregon judges and their lawyer staff, 50-year OSB members, and Active Pro Bono OSB members—please call the OSB CLE Service Center at (503) 431-6413 or toll-free at (800) 452-8260, ext. 413, to register.

Law is a profession that involves interacting with clients, colleagues, and other individuals who can really test patience and push your buttons. This seminar teaches strategies for handling tricky personalities with greater command—without losing your cool.

You will learn how to:
• Engage scared and upset clients who become increasingly overwhelmed as you try to explain
• Encourage others to be more forthcoming and respectful
• Have more rational, productive conversations with anyone in your personal or professional life who you may be having trouble getting through to, collaborating with, or gaining cooperation from
• Feel calm and in control in the face of difficult behavior

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Please note that it may take up to 30 days after you complete this seminar for it to appear on your online MCLE Compliance Report at

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If you cannot locate an OSB Member using the email address on their member record, please contact the CLE Service Center at (503) 431-6413.

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